Custom Kids Furniture
CKF Birdie Cottage Bunk Bed
CKF Birdie Cottage Bunk Bed
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Our Birdie Cottage Playhouse Bunk Bed is a child's dream with its fun design. This bunk bed has a horizontal guardrail for safety and attached tilt ladder. The top bunk features a playhouse design with cut out windows and slatted roof.
Features
- Twin over twin bunk bed
- Includes guard rails
- Includes roof and slats
- Faux windows with sills
- Weight capacity 160 lbs per bed
- Mattress, pillows and bedding not included
- Some assembly required
Dimensions & Specifications
Bunk Bed Dimensions: 83" x 55" x 87"
Delivery
Delivery
We know you'll be excited to receive your purchase so all orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates
We offer free shipping for orders over £500 to the UK and a flat rate of £50 for orders under £500.
In-store pickup & International Shipping
Sorry at this moment in time we are unable to offer in-store pickup or international shipping.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at info@theslumberstudio.com so we can look into it for you.
Returns and Refunds
We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount.
In the event that your order arrives damaged in any way, please email us as soon as possible at returns@theslumberstudio.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
To read our full policy, please click [here].
Returns
Returns
If you are not entirely satisfied with your purchase, we are here to help.
CANCELLATION RIGHTS
It's rare, but if you are not entirely happy, you are entitled to cancel your order up to 14 days after delivery is made for a full refund on the goods . Please inform us of your decision to cancel with a clear statement of cancellation via email to returns@theslumberstudio.com.
CONDITIONS FOR RETURNS
In order to be eligible for a return, please make sure that:
- The items were purchased in the last 14 days
- The items are in their original packaging, unused and unassembled
- You have proof of purchase
Before you return anything please liaise with our Support Team so they will know to expect your return and issue a refund. They will also be able to advise you of the best way to return your item and confirm the return delivery address.
To start a return, you can contact us at returns@theslumberstudio.com.
REFUNDS
We will reimburse you no later than 14 days from the day on which we receive the returned goods. We can also refund any delivery charges for orders cancelled right up to the day before delivery is made. Unfortunately we will not be able to refund delivery charges for cancellations made on the day, or after delivery has been attempted or completed.
We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If you have any questions regarding the status of your refund feel free to contact us at returns@theslumberstudio.com.
DAMAGES AND ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right for you. Please email us with your order number and a photo of the item’s condition.
EXCEPTIONS / NON RETURNABLE ITEMS
Custom products (such orders made to your specifications or clearly personalised) cannot be returned. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on gift cards.
CONTACT US
If you have any questions about our Returns and Refunds Policy, please contact us by emailing returns@theslumberstudio.com.
